For all breakdown and service requests - Call our help desk: 0203 988 2108  
For Service - Call our help desk: 0203 988 2108  

Catering Equipment Repair and Servicing

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Commercial Kitchen Repairs and Servicing — Fast Response, Planned Maintenance, Nationwide

A well-maintained commercial kitchen is the backbone of any successful hospitality or food service business. Whether you run a restaurant, hotel, school, hospital or office catering facility, downtime costs money and unsafe equipment puts compliance at risk.

Catercall provides commercial kitchen equipment repair, planned maintenance and installation services across London, Kent, Surrey, Birmingham and nationwide, carried out by fully trained engineers with decades of combined experience working for national manufacturers and major service companies.

Free surveys and quotations are available on all repair, maintenance and installation work.

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Catercall: Catering Equipment Repairs and Cleaning (after)
Catercall: Catering Equipment Repairs and Cleaning (before)
Catercall: Double Fryer Clean and Inspection
Catercall: Fitting and Inspections

Commercial Catering Equipment Repairs

When your commercial kitchen equipment breaks down, every minute of downtime costs your business money. Catercall provides emergency catering repairs and fast commercial kitchen equipment servicing across London, Kent, Surrey, Birmingham and nationwide, helping food service get back to full operation quickly.

Take a look at how we Saved Christmas Dinner at Burnt Ash Primary School in Bromley.

All our catering equipment repairs are carried out by fully trained engineers who have decades of combined experience within the food service industry. During their careers they have worked for national manufacturers and/or large service companies.

Surveys and quotations are free of charge and Catercall staff are able to advise you with the best possible solutions to your problems or needs.

 

Catering Equipment Repair Services Include:

 

Emergency and Reactive Repairs

Kitchen equipment breakdowns can’t wait. Catercall offers fast-response repair services for all types of commercial kitchen equipment, including:

  • Cooking Equipment: Ovens, combi ovens, ranges, grills, fryers, induction hobs
  • Dishwashing & Glasswashing: Maidaid, Electrolux, and other leading brands
  • Refrigeration & Freezers: Upright and undercounter fridges, cold rooms, ice machines
  • Hot Water & Coffee Systems: Instanta and other commercial beverage systems
  • Specialist Equipment: Blast chillers, chilled display cabinets, multi-tiered freezers

Our engineers carry a large stock of spare parts in their service vehicles and have access to our central warehouse, ensuring a high first-time fix rate. We work with top brands such as Rational, Electrolux, Maidaid, Instanta, Fosters, Williams, Polar, and more.

 

Planned Preventative Maintenance (PPM)

Preventive maintenance is key to avoiding unexpected failures and costly repairs. Catercall’s maintenance plans include:

  • Appliance inspections and performance checks
  • Electrical and gas safety compliance
  • Cleaning and hygiene checks
  • Component replacements before failure
  • Fault diagnosis and digital monitoring

Our PPM services ensure your equipment stays compliant, efficient, and safe, helping you save time, reduce energy costs and avoid emergency repair expenses.

 

Why Choose Planned Maintenance?

Planned Preventative Maintenance (PPM) ensures your commercial kitchen equipment stays in peak condition while minimising unexpected issues. The benefits include:

  • Cost Savings: Regular inspections and component replacements prevent expensive emergency repairs and extend the lifespan of your equipment.
  • Regulatory Compliance: PPM helps maintain Gas Safe, ACOPS, and hygiene compliance, keeping your kitchen legally and safely operational.
  • Reduced Downtime: By addressing potential faults before they escalate, planned maintenance keeps your kitchen running smoothly during peak service hours.

Book Planned Maintenance

 

Installation and Equipment Upgrades

Catercall doesn’t just repair—we also install, upgrade and optimise kitchen appliances. Our services include:

  • Tailored installations to suit kitchen layouts and workflow
  • Integration of new equipment with existing systems
  • Compliance with FGas regulations, energy efficiency standards and manufacturer guidelines
  • Support with manufacturer warranty activation and documentation

By partnering with Catercall for installations and upgrades, you ensure your new equipment delivers maximum performance from day one.

Contact Us for Installation & Upgrades

Get in Contact Now

Our team is here to support you with all your repair, maintenance, and installation needs.
Available Monday-Friday, 8:30 AM to 5:00 PM, with 24/7 emergency service.

Breakdown and Service Requests

0203 988 2108

24hr turnaround for Comprehensive customers

Call Emergency Line

General Enquiries

0800 542 0016

Monday-Friday, 8:30 AM - 5:00 PM

Contact Us

Request Quote

service@catercall.co.uk

Get a detailed quote for your kitchen equipment needs

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