Catering Equipment Repair and Servicing

Commercial Kitchen Repairs and Servicing — Fast Response, Planned Maintenance, Nationwide

A well-maintained commercial kitchen is the backbone of any successful hospitality or food service business. Whether you run a restaurant, hotel, school, hospital or office catering facility, downtime costs money and unsafe equipment puts compliance at risk.

Catercall provides commercial kitchen equipment repair, planned maintenance and installation services across London, Kent, Surrey, Birmingham and nationwide, carried out by fully trained engineers with decades of combined experience working for national manufacturers and major service companies.

Free surveys and quotations are available on all repair, maintenance and installation work.

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Breakdown Right Now?

If you have equipment down and need a catering equipment repair today, don't fill in the form, call our engineers directly.

Emergency & Breakdown Line: 0203 988 2108 (24-hour turnaround for Comprehensive contract customers).

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Emergency and Reactive Repairs

Planned Preventative Maintenance (PPM)

Kitchen Design & Equipment Sales

Catercall: Catering Equipment Repairs and Cleaning (after)

Catercall: Catering Equipment Repairs and Cleaning (before)

Catercall: Double Fryer Clean and Inspection

Commercial Catering Equipment Repair Services

We repair and service the full range of commercial kitchen equipment, including:

Cooking equipment — ovens, combi ovens, ranges, grills, fryers, induction hobs
Dishwashing & glasswashing — Maidaid, Electrolux and other leading brands
Refrigeration & freezers — upright and undercounter units, cold rooms, ice machines
Hot water & coffee systems — Instanta and other commercial beverage equipment
Specialist equipment — blast chillers, chilled display cabinets, multi-tiered freezers

Our engineers carry a large stock of spare parts in their service vehicles, backed by our central warehouse. We always try to fix the problem there and then but our engineers won't know what the problem is until they get there so not all parts are on the van. We work with brands including Rational, Electrolux, Maidaid, Instanta, Foster, Williams and Polar.

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Catercall provides emergency catering repairs and fast commercial kitchen equipment servicing across London, Kent, Surrey, Birmingham and nationwide, helping food service get back to full operation quickly.

Take a look at how we Saved Christmas Dinner at Burnt Ash Primary School in Bromley.

Planned Preventative Maintenance (PPM)

Regular catering equipment servicing is the most effective way to avoid unexpected breakdowns, costly emergency repairs and compliance failures. Our PPM contracts include:

Appliance inspections and performance checks
Electrical and gas safety compliance
Cleaning and hygiene checks
Component replacement before failure
Fault diagnosis and digital monitoring

Why it's worth having a planned preventative maintenance contract:

Benefit	What it means for you
Cost savings	Fewer emergency call-outs, longer equipment lifespan
Compliance	Keeps you aligned with Gas Safe, ACOPs and hygiene requirements
Uptime	Faults are caught before they cause service disruption

PPM contracts are tailored to your site and equipment, from a single kitchen to a multi-site estate.

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Commercial Kitcehn Design & Equipment Sales

Beyond repair and catering equipment maintenance, we install and upgrade kitchen equipment too:

Installations tailored to your kitchen layout and workflow
Integration with existing systems
Compliance with F-Gas regulations, energy efficiency standards and manufacturer guidelines
Support with manufacturer warranty activation and documentation

New equipment is a bigger decision than a repair, see how we approach design and installation before you get in touch.

See Installation & Equipment Sales →

Catering Equipment Repair & Maintenance - Frequently Asked Questions

We operate an emergency line, with a 24-hour turnaround for Comprehensive contract customers. Response times for non-contract customers depend on location and equipment type — call 0203 988 2108 to confirm availability in your area.

Most kitchen equipment benefits from servicing at least once or twice a year, though gas appliances typically require an annual Gas Safety inspection by law. Our PPM plans are tailored to usage levels and equipment type.

A repair call-out fixes a specific fault as it happens. A catering equipment maintenance contract (PPM) is proactive — regular inspections and servicing designed to catch problems before they cause a breakdown, which typically works out cheaper over time than repeated reactive repairs.

Yes. Our engineers work across all major commercial kitchen brands, including Rational, Electrolux, Maidaid, Instanta, Foster, Williams and Polar, among others.

Yes, all gas work is carried out by Gas Safe registered engineers. We're also CHAS accredited and our engineers are DBS-checked.

Catering Equipment Repair and Servicing

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Commercial Kitchen Repairs and Servicing — Fast Response, Planned Maintenance, Nationwide