For all breakdown and service requests - Call our help desk: 0203 988 2108  

For Service - Call our help desk: 0203 988 2108  

About Us

Message Us

Who are Catercall?

We are an independent service provider with over 30 years’ experience in the foodservice industry. Catercall aquired Kent Catering Services (Bromley) in 2020 enabling us to provide a first class local service to our customers in London & the South of England.

Catercall is a member of the Cedabond network - the UK’s biggest buying and marketing consortium with more than 140 leading catering equipment distributors. So you can be assured you’re getting the best products for your needs at the best possible prices, alongside experienced, professional advice and exceptional after-sales service.

Catercall boasts a fantastic reputation for providing great customer service, independent and brand specific advice along with technical and industry specific support. Whether you require a one off appliance repair or a dedicated preventative maintenance contract, call our team on 0800 542 0016 .

Why Catercall?

Our team are strategically located across the country enabling us to react promptly to emergency calls within 4 hours in most locations. Our Engineers are qualified to work in all catering environments and disciplines and hold all major accreditations and qualifications needed to work safely and professionally in your kitchen. 

All our catering equipment repairs are carried out by fully trained personnel who have vast experience within the commercial kitchen service environment. During their careers, they have worked for national manufacturers and large service companies, gaining expertise in a wide range of commercial kitchen appliances.

Our technicians understand the unique demands of professional kitchens, ensuring they provide top-notch service every time.Catercall engineers are fully trained by leading manufacturers, including Rational, Electrolux, Maidaid, and Instanta. Our engineers are GAS SAFE registered and have completed the relevant ACOPS Gas courses, ensuring safe and efficient repair of commercial kitchen appliances.

This extensive training and certification enable us to handle even the most complex catering equipment repair services, giving you peace of mind that your kitchen is in good hands.In addition to our comprehensive commercial kitchen equipment repair service, we offer expert advice on new equipment in all areas, including commercial refrigeration, cooking equipment, and food preparation machines. Whether you are looking to buy commercial kitchen equipment for a new restaurant or upgrade your existing setup, our knowledgeable staff can guide you through the best options.

safe contractor approved logogas safe logoCHAS Safe Logodisclosure and barring service logo

constructionline logoCITB Construction Skills logoncass Logo    

Our dedicated team

At Catercall we offer a professional and personal service to all clients. Our dedicated team are easily contactable and happy to handle any enquiries or questions you may have about the services we offer, meet the team below...

Matt Magee

Managing Director

Richard Jeffryes

Contracts Manager

Natalie Hart

Service Helpdesk Manager