For all breakdown and service requests - Call our help desk: 0203 988 2108  

For Service - Call our help desk: 0203 988 2108  

Parts Town - Catercall uses genuine Parts Town Components in Commercial Catering Repairs.

At Catercall, we're committed to delivering high-quality, reliable catering equipment services - and that's why we trust Parts Town. As a professional supplier of catering maintenance, Catercall rely on the expert services of genuine parts specialists - as a major supplier or OEM and manufacturer approved parts. We use Parts Town as part of our repair and maintenance service to ensure your commercial kitchen equipment is running at peak performance. 

Whether you're operating a busy restauraunt, care home, or school kitchen, you can count on Catercall to source and fit genuine OEM parts through trusted suppliers like Parts Town. These parts have known provenance, and we ensure that corporate social responsibility are undertaken with due deligience. 

What Is OEM?

Original Equipment Manufacturer (OEM) means that Parts Town manufacturers the original parts or components that are used by another company in their product. These parts are often included within the final product, and sold under the end user's brand name. 

OEMS supply the components to other businesses, and the OEMs brand is not visible on the final product by the end users. Instead they focus on production - often working with specifications and designs provided by the end user company. Essentially OEM create the building blocks that create other companies products. 

Why Catercall Uses Parts Town Components?

When your catering equipment breaks down - speed and reliability matter. At Catercall, we only use parts from trusted names like Parts Town to guarantee:

  • Genuine OEM components for a perfect fit
  • High performance and long-lasting results
  • Reliable repairs that reduce future downtime
  • Compliance with manufacturer warranties and safety standards 

We take pride in doing the job right the first time - and that means using the best parts available. 

What brands do you service with Parts Town parts?

We service a wide range of major commercial kitchen equipment brands, using Parts Town components where possible to ensure genuine, reliable repairs.

Why do genuine OEM parts matter?

Using OEM parts, like those supplied by Parts Town, ensures your equipment is repaired to manufacturer standards—maintaining performance, safety, and warranty protection.

Learn more about our Catering Equipment Repair and Servicing  

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We also offer flexible commercial kitchen equipment financing options and comprehensive maintenance contracts. Whether you need catering equipment maintenance services near me, professional catering equipment installation services, or emergency repair services for commercial kitchen equipment, Catercall has you covered.

With Catercall, you can expect high-quality commercial kitchen equipment suppliers, expert advice, and outstanding after-sales service. We specialise in commercial kitchen equipment repair services, commercial kitchen servicing and maintenance, and preventative maintenance for commercial kitchen appliances.