Expert Repairs and Servicing to Keep Your Commercial Kitchen Running Smoothly
A well-maintained commercial kitchen is the backbone of any successful hospitality business. From restaurants and cafés to hotels, schools and hospitals, reliable commercial kitchen equipment repair and catering equipment servicing means your operations run efficiently, food is served safely and downtime is minimised.
Commercial Catering Equipment Repairs
When your commercial kitchen equipment breaks down, every minute of downtime costs your business money. Catercall provides emergency catering repairs and fast commercial kitchen equipment servicing across London, Kent, Surrey, Birmingham and nationwide, helping food service get back to full operation quickly.
Take a look at how we Saved Christmas Dinner at Burnt Ash Primary School in Bromley.
All our catering equipment repairs are carried out by fully trained engineers who have decades of combined experience within the food service industry. During their careers they have worked for national manufacturers and/or large service companies.
Surveys and quotations are free of charge and Catercall staff are able to advise you with the best possible solutions to your problems or needs.
Manufacturer-Trained & Gas Safe Registered Engineers
Catercall engineers are fully trained by the manufacturers, including Rational, Electrolux, Maidaid, and Instanta. Catercall engineers are GAS SAFE registered and all of our engineers have completed the relevant ACOPS Gas courses.
Call now or book online to arrange your servicing and repairs.
Catering Equipment Repair Services Include:
Emergency and Reactive Repairs
Kitchen equipment breakdowns can’t wait. Catercall offers fast-response repair services for all types of commercial kitchen equipment, including:
- Ovens, combi ovens, and ranges
- Fryers, grills, and hobs
- Dishwashers and glass washers
- Refrigeration units, freezers, and ice machines
- Coffee machines, hot water systems, and boilers
- Ventilation and extraction systems
Our engineers carry a large stock of spare parts in their service vehicles and have access to our central warehouse, ensuring a high first-time fix rate. We work with top brands such as Rational, Electrolux, Maidaid, Instanta, Fosters, Williams, Polar, and more.
Planned Preventative Maintenance (PPM)
Preventive maintenance is key to avoiding unexpected failures and costly repairs. Catercall’s maintenance plans include:
- Appliance inspections and performance checks
- Electrical and gas safety compliance
- Cleaning and hygiene checks
- Component replacements before failure
- Fault diagnosis and digital monitoring
Our PPM services ensure your equipment stays compliant, efficient, and safe, helping you save time, reduce energy costs and avoid emergency repair expenses.
Why Choose Planned Maintenance?
Planned Preventative Maintenance (PPM) ensures your commercial kitchen equipment stays in peak condition while minimising unexpected issues. The benefits include:
- Cost Savings: Regular inspections and component replacements prevent expensive emergency repairs and extend the lifespan of your equipment.
- Regulatory Compliance: PPM helps maintain Gas Safe, ACOPS, and hygiene compliance, keeping your kitchen legally and safely operational.
- Reduced Downtime: By addressing potential faults before they escalate, planned maintenance keeps your kitchen running smoothly during peak service hours.
Installation and Equipment Upgrades
Catercall doesn’t just repair—we also install, upgrade and optimise kitchen appliances. Our services include:
- Tailored installations to suit kitchen layouts and workflow
- Integration of new equipment with existing systems
- Compliance with FGas regulations, energy efficiency standards and manufacturer guidelines
- Support with manufacturer warranty activation and documentation
By partnering with Catercall for installations and upgrades, you ensure your new equipment delivers maximum performance from day one.
Contact Us for Installation & Upgrades
Equipment We Service
We provide expert servicing for a wide range of commercial kitchen appliances, including:
- Cooking Equipment: Ovens, combi ovens, ranges, grills, fryers, induction hobs
- Dishwashing & Glasswashing: Maidaid, Electrolux, and other leading brands
- Refrigeration & Freezers: Upright and undercounter fridges, cold rooms, ice machines
- Hot Water & Coffee Systems: Instanta and other commercial beverage systems
- Specialist Equipment: Blast chillers, chilled display cabinets, multi-tiered freezers
With years of experience and manufacturer-specific training, Catercall engineers deliver expert repair and servicing for your appliances.
Fast Response & Emergency Callouts
Time is critical in a commercial kitchen. Catercall provides rapid response repairsLondon, Kent, Surrey, Birmingham and nationwide, ensuring minimal disruption to your business. Our engineers are fully equipped to diagnose and fix most problems on the first visit, with spare parts ready for immediate replacement.
Common Catering Equipment Issues We Fix
Our engineers frequently resolve the most common commercial kitchen problems. Some of the most frequent repair requests we attend include:
Why is my oven not heating evenly?
- Check for faulty heating elements, damaged fans, or temperature sensor issues
- Ensure the oven is clean and well-maintained
Why is my fryer not reaching temperature?
- Thermostat faults or broken heating elements
- Oil contamination or improper maintenance
My dishwasher isn’t cleaning properly—what could be wrong?
- Blocked nozzles, worn spray arms, or faulty pumps
- Scale build-up in water lines or filters
How can I prevent breakdowns during peak service days?
- Schedule regular preventative maintenance
- Inspect seals, controllers, and electrical connections
- Maintain hygiene and appliance cleanliness
Tip: Preventative maintenance can significantly reduce the likelihood of unexpected breakdowns. Ask us about our maintenance contracts during your repair visit.
Here are some tips to avoid unexpected kitchen nightmares. They are all real life examples of maintenance requests we have attended.
Why Choose Catercall for Catering Equipment Repairs?
Catercall is trusted by restaurants, hotels, schools, hospitals and offices across the UK. Here’s why clients rely on us:
Comprehensive Services
Full catering equipment repairs, planned preventative maintenance and installations for all major brands.
Commercial Kitchen Expertise
Ceda members, Gas Safe registered and ACOPS-certified engineers. Certified manufacturer-trained by Rational, Electrolux, Maidaid, Instanta, and more.
Rapid Response
High first-time fix rates and stocked service vehicles.spare parts stocked in our vans and premises for rapid repairs.
Flexible Scheduling
Small kitchens can often be serviced the same day; large kitchens booked at your convenience.
Tailored Solutions
Services adapted to your kitchen’s size, layout, and operational needs.
Commercial Expertise
Experience in restaurants, hotels, schools, universities, and hospitals.
Industries We Support
We provide personalised commercial kitchen services across multiple sectors, including:
- Restaurants, cafes, and pubs
- Hotels, hospitality and catering venues
- Schools, colleges, and universities
- Hospitals and healthcare facilities
- Offices and workplace catering
- Mobile catering units and temporary kitchens
No matter your business size, we have the expertise to keep your kitchen running smoothly.
Each industry has unique requirements for compliance, hygiene, and uptime. Catercall ensures your equipment meets the highest standards no matter your sector.
Contact Our Expert Catering Engineers Today
Don’t let faulty equipment slow your kitchen down. Contact Catercall for:
- Emergency catering equipment repairs
- Planned preventative maintenance
- Installation and upgrades for all commercial kitchen appliances
Our team of experienced, professional, and friendly engineers is ready to provide solutions that ensure your kitchen operates safely and efficiently.
Request a Service or Contact Us Today.
How to Book Your Catering Equipment Repair
Booking your repair with Catercall is simple:
- Call or book online – provide your location and appliance details
- Schedule an engineer visit – small kitchens often serviced same day, larger kitchens require advance booking
- On-site inspection & repair – engineer diagnoses and fixes issue, issuing advice for preventative maintenance
- Follow-up & support – optional maintenance contract to prevent future downtime
Book Your Catering Equipment Repair Today
Need your kitchen Gas Safety Certificate? Check out our CP42 Gas Certificate page
Why Regular Catering Equipment Servicing Matters
Commercial kitchen appliances work hard every day and can face issues from constant use, high temperatures, grease build-up and electrical wear. Unexpected breakdowns can:
- Halt your kitchen operations
- Compromise food safety and hygiene
- Increase energy costs
- Result in expensive emergency repairs
Regular servicing and preventative maintenance ensure equipment operates safely and efficiently while prolonging its lifespan. With Catercall, you can avoid costly downtime and keep your kitchen running at peak performance.
